The
participants will learn how to become better leaders and handle conflict.
Learn
about:
Learning how to manage the behavioral issues in a team
Learning how to identify the characteristics of an effective
team
Learning how to identify the different types of teams
Learning how to identify and use the different roles in a team
Learning how to motivate your team to be their best
Learning how to give feedback to team members
Learning how to set up a successful team
Learning how to use group decision making and the pros and cons
of using it
Learning how to use problem solving models for conflict
resolution
Learning how to use negotiation skills
Defining leadership skills
Learning how to develop skills for leading teams
Understanding leadership ethics and decision marking
Understanding the power of team dynamics
Learning how to build and sustain teams
Learning the benefits of team collaboration
Learning how to use essential conflict resolution skills to help
maintain a successful work environment
1.0 Introduction
Seminar member introduction and overview of course material
2.0
Setting the Stage for Leadership
Define the need for leadership
Teaching leadership debunking the myths
3.0
Roadmap to Leadership
Road to leadership
Exercise self evaluation
4.0
Leadership
Review the paradigm
Leasers versus Manager
Role models
Leadership the journey
Exercise self evaluation
5.0
Key Qualifies of Leadership
Vision
Communicate the vision
Character and integrity
Exercise self evaluation
Learning to love people
Exercise self evaluation
Setting goals and taking risk
Exercise self evaluation
Develop and empower people
6.0
Motivating People
Communication
Exercise self evaluation
Constructive criticism
Leadership styles
Exercise self evaluation
Commitment to people
Problem solving
Motivational value of rewards
Exercise self evaluation
De-motivators
Motivate the team
Group team exercise
7.0
Developing a Leadership Factory
Creating leadership environment
Choosing potential leaders
Successful coaching
Building trust and believing in people
Empowering people
Handling the work performer
Assessing your leadership skills
8.0
Building a Team
Initiating team efforts
Parameters of team operation
Team meetings
Team conduct
Obstacles to successful team building
Problem solving and decision making
Generating ideas
9.0
Organizational Behavior Theories
Maslow s Hierarchy needs
Herzberg s Motivator/Hygiene theory
McGregor s theory X + Y
10.0
Team Management Skills
Project manager team skills
Communication and collaboration skills
Delegation skills
11.0
Team Norms
Norms people vs. task
12.0
Power and Influence
Power and the project manager/leader
13.0
Conflict Management
Conflict resolution techniques
Tips for surviving an adversarial environment
Conflict group exercise
14.0
Listening and Feedback Skills
Active listening techniques
Six basic rules of a good listener
Six basic rules of a good questioners
Listening and feedback group exercise
15.0
Setting up the Project Team
Project team kickoff meeting
Team start-up
16.0
Negotiation Skills
Review the techniques used in negotiation
Step to people for negotiation
Effective questioning techniques
Negotiation group exercise
17.0 Leadership Ethics and Decision
Making
