Course Objectives:
The participants will learn the IT project manager s role
in the close out phase of a project.
Learn to:
- Define the term lessons learned and explain
the role of lessons learned in the project management process
- Define the elements in the project management close
out phase
- Prepare for hand over to team and customer
maintenance
- Perform customer evaluation
- Celebrate the project s success
- Reward team members
- Set-up hand off to customer
- Document project s lessons learned
- Transition to maintenance mode
Course Outline:
1.0 Introduction
- Seminar member introduction and overview of course
material
2.0 Close Out IT Scope
Learn how to:
- Create a historical file for all IT project plans
- Perform analysis of the scope and report results to
management
- Determine how to do final analysis to make sure all
project requirements are complete
3.0 IT Resource Management
Handling issues such as:
- Reassigning team members and releasing
sub-contractors
- Rewarding team members and paying bonuses
- Writing letters of recommendation for team members
4.0 Closeout the IT Schedule (Time)
Learn to:
- Analyze schedule performance
- Analyze estimated duration vs. actual and interpret
the data
- Store completed project schedules as a resource for
future projects
Group exercise in analyzing a completed schedule
5.0 Close Out the IT Budget (Cost)
Learn to:
- Perform post project evaluation on the cost data
- Analyze estimated cost compared to actual cost
- Evaluate how to store cost results to help you
better estimate future projects
Group exercise in analyzing a completed budget
6.0 IT Risk Evaluation
Determine how to:
- Perform a risk evaluation
- Use data to improve the way you identify and plan
for risk in the future
7.0 IT Quality Assessment
Learn to:
- Carry out a quality evaluation on a project
- Use this information to improve the quality of
future projects
8.0 IT Contract Evaluation
Learn to:
- Perform an inventory close out and release claims
- Make final payment and evaluate procurement
performance
- Perform a contractor s evaluation for the contract
close out
9.0 IT Communicate Project Results
Learn to:
- Communicate IT project results
- Create the close out report
Group exercise in putting together a close out report