ACUCW1
- Administering Cisco Unified Communications Workspace Part 1: Basic v10.5
Course
Overview
This
exclusive course focuses on adding phones and users in an environment that is
similar to what you will see in your own system, including:
- Cisco
Unified Communications Manager (CUCM) v8, and v9 and v10.5
- Unity
Connectionv8, and v9 and v10.5
- Client
devices
You
will learn how to access the CUCM administrative pages to perform moves, adds,
and changes of Cisco IP phones, while configuring users and associating them
with phones. You will learn to configure simple features, such as DND, Music on
Hold, MeetMe conferencing, and shared lines and barge, as well as access to
CUCM user web pages. You'll also learn to configure voice mail accounts for
users, build a Jabber Client, and manage licenses using Prime License Manager
with Cisco Unified Communications Manager v10.5
You
will gain a basic understanding of route patterns that are used for dialing and
Class of Service, which is used to control who can dial where, such as
internal, local, long distance, and so forth.
What
You'll Learn
- Basic
CUCM architecture and terminology
- How
the CUCM administrative and user GUIs work
- Device
pools and other common elements of phone configuration
- Add
and delete phones manually and using auto registration
- Use
the BAT tool to add phones and users and to change configurations
- Add
users, assign them capabilities, and associate them with phones
- Configure
phone features: shared lines, call park, DND, Music on Hold, and phone
services
- Configure
phones for Class of Service using the line/device approach
- The
NANP
- Configure
phones for voice mail
- Investigate
CDR and billing using third-party systems
- Components
of the Unity Connection systems and how they integrate into a unified
messaging system
- Configure
Cisco Unity Connection users
- Deploy
and use the Cisco Jabber Client
Who
Needs To Attend
- Administrators
- Engineers
- Network
architects
- Integrators
with overall responsibility for Cisco Collaboration
