Preventing Workplace Violence

In the Preventing Workplace Violence course, you will devote a full day to examining warning signs of workplace violence, why these signs are sometimes not recognized, and how to prevent violence in the workplace from occurring. This dynamic instructor-led course also explores how prevalent the problem is and aggravating factors that can make an already difficult employee violent.

Understanding Violence in the Workplace

• Definition of Workplace Violence
• Facts about Workplace Violence
• Factors Linked with Increased Workplace Violence
• Identifying Potentially Violent Employees
• Is Your Organization Prepared?

Violence Prevention Strategies

• Preventing Critical Incidents Is Crucial
• The Elements of Prevention
• Assemble a Crisis Management Team
• Mobilize Professional Advisors
• Create a Crisis Management Plan
• Establish a Violence-Protection Policy
• Know Your Employment Laws
• Use Proper Employee-Selection Techniques
• Recognize Signs of Trouble
• Provide Coaching or Counseling
• Take Disciplinary Action

Crisis Management

• Recognize and Mobilize
• What to Do During a Crisis
• Ten Pitfalls to Avoid During a Critical Incident
• Tips on Nonverbal Communication
• Helping Employees Get Through the Trauma
• What to Do After a Critical Incident

Case Studies

• Test Your Knowledge

This workshop is designed for:

• Managers
• Supervisors
• Threat Assessment Teams
• Security Personnel
• Human Resource Personnel
• Facilities Managers
• Safety Personnel
• Risk Management Staff and anyone interested in controlling workplace violence